Terms & Conditions

pentelpenusa’s Fashion • Style • For All Gift Card mailing options:

Gift Card Delivery Type: By Mail 1-3 Business Days

Gift Cards are redeemable for merchandise at any pentelpenusa’s Fashion • Style • For All in-store location & on our website. Gift Cards are not redeemable for cash or credit. Gift Cards can't be returned. Terms and conditions are applied to Gift Cards. We only ship within US.

Privacy Policy

pentelpenusa’s Fashion • Style • For All respects your right to privacy. We may change or add to this privacy policy at any time without notice, so we encourage you to review it periodically. pentelpenusa’s Fashion • Style • For All reserves the right to vary this policy from state to state as required by law. By purchasing our products or using our website, you consent to the collection, use and disclosure of your personal information in accordance with the following privacy policy.

This privacy policy will tell you:

What information is collected by pentelpenusa’s Fashion • Style • For All
How we may use and share information
How we protect the information
How you may contact pentelpenusa’s Fashion • Style • For All

Text Club Terms & Conditions

pentelpenusa’s promotional messaging on short code 49589, reoccurring messages 1-2 times a month. Message and Data Rates May Apply. Reply STOPDENAustriaS to stop. Reply HELP for info or Email [email protected] or call us at (+43)9648528419.

Carriers are not liable for delayed or undelivered messages.

Privacy

pentelpenusa’s respects your privacy. We will not share or use your mobile number for any other purpose. We will only use information you provide to transmit your text message. Nonetheless, we reserve the right at all times to disclose any information as necessary to satisfy any law, regulation or governmental request, to avoid liability, or to protect our rights or property. When you complete forms online or otherwise provide us information in connection with the Service, you agree to provide accurate, complete and true information. You agree not to use a false or misleading name or a name that you are not authorized to use. If we, in our sole discretion, believe that any such information is untrue, inaccurate or incomplete, we may refuse you access to the Service and pursue any appropriate legal remedies.

WHAT INFORMATION DO WE COLLECT?

Consumer Information

We receive and may keep information voluntarily given to us when you decided to make a purchase from pentelpenusa’s Fashion • Style • For All, register on www.pentelpenusa.com website, sign up for our Stay in Touch emails, or any other time you provide any information about yourself.

This information may include:

Your name, address and phone number
Date of birth
Your e-mail address
Name and ages of children
Any other information you voluntarily provide

It might also include information you provide us about other people. For example, you may provide us with some of the same information as above (name and address) for a merchandise gift recipient. When you provide us with personal information about the intended recipient of a shipment, we use that information for the purposes of processing the shipment and, in some cases, to communicate with the intended recipient to provide information pertaining to the status of the shipment. We rely on you to obtain the intended recipient's consent to our use of their personal information for these limited purposes.

Information from Other Sources

We may receive information about you from other sources such as updated address information. This information may help us to improve our ability to serve your needs such as ensuring the accurate delivery of direct mail materials.

Use of Cookies and Other Technology

We want you to be aware that certain online tools exist to help us serve and recognize you when you visit one of our websites. For your convenience, to help us personalize your experience or better serve your needs, we may receive and store certain types of information when you visit our website. You may be familiar with the term "cookies." These cookies may be placed on your computer when you visit our site. Cookies do not provide any personal information but they allow us to understand how users navigate to and around our website, view product pages, access content and make purchases.

Inaccuracy Disclaimer

From time to time there may be information on pentelpenusa.com that contains typographical errors, inaccuracies, or omissions. We reserve the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice. We apologize for any inconvenience this may cause you.

Product and Pricing Information

Although pentelpenusa’s has made every effort to display our products and their colors as accurately as possible, the displayed colors of the products will depend upon the monitor of the user, and pentelpenusa’s cannot guarantee that the user's monitor will accurately portray the actual colors of the products. Products displayed may be out-of-stock or discontinued, and prices are subject to change. pentelpenusa’s is not responsible for typographical errors regarding price or any other matter.

Discounts

Cannot be combined with any other offers
Discount does not apply to taxes, shipping & handling charges
Offer valid only while supplies last and not applicable to cancelled orders due to out-of-stock merchandise
Not redeemable for cash, gift cards, gift certificates, or store credit

No adjustments will be made to prior purchases when promotions begin.

Shipping During Promotional Periods

Due to the overwhelming demand during promotional periods, processing times may be increased. We strive to get our goods to you as soon as possible!

Shipping & Return Policy

The convenience and satisfaction of our customers is very important to us, which is why we strive to place your orders in a timely fashion. pentelpenusa’s only wants the best for our customers.

Returns By Mail:

We offer full refunds for all merchandise discounted up to 49% off, once discounted 50% off all sales are final. All returns must be received back in our warehouse within 14 days of the delivery date. After 14 days all sales are final. For your safety, all face masks are final sale. Any returns that are past the 14 day return period will not be accepted by our warehouse and will be returned to sender. Returns must be shipped back with the Return Request form fully completed. For all returns original tickets must be attached.

You can send back the merchandise using the shipping carrier and method of your choice. We recommend using a shipping method with tracking information to ensure that your return package arrives at our facility.

Please send all returns back to:

pentelpenusa’s Fashion, Style, For All

Att: Internet Returns

Karolinengasse 18/22

1040 Wien Austria

We cannot accept hand-delivered packages or returns at our internet office. All returns you wish to process for a full refund MUST be sent through the mail via the carrier of your choosing.

Returns In-Store:

For in-store returns all tags must be attached and a copy of the original order must be present. Online orders can be returned in-store for a store credit or exchanged for other merchandise within 30 days of the order date. No refunds will be issued for in-store purchases made online. Store credits can only be used in-store.

Exchange Policy:

In order to serve you efficiently, we do not offer merchandise exchanges. Instead, you'll get the right size or color fastest if you place a second order. Send back the merchandise you no longer want and once we receive your return we'll credit your account as long as it's within the above return policy.